Frequently Asked Questions

What couch size is best for me?

What is the best couch for my practice?

Why should I choose your new MasterLite and what are the advantages?

Which headrest is best for my practice?

Which thickness of foam should I look for in a couch?

What is the advantage of the double lock system?

What is the patented Auto-lock Frame and Leg System?

How much weight does a MASTER MASSAGE™ couch support?

What is a UL Listing?

What should I do to keep my massage couch in good condition?

What accessories do I need?

What should I do if I have a problem with my massage couch or massage chair?

How soon can I get my massage couch?

How can I order my couch?

Is my credit card information secure?

 

What couch size is best for me?

The standard size of a couch is about 28 inches / 70cm wide by 72 inches / 180cm long.(With the headrest 83 inches / 207cm long.)  This standard matches the needs of the client with an average body size and for the body worker who is 5 foot 9 / 175cm or less.  Most body workers prefer to work with a 29 or 30-inch couch, especially if they have bigger clients and are taller than 5 foot 9. A larger, however, is heavier than the standard couch.

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What is the best couch for my practice?

All MASTER MASSAGE™ couches are multi-purpose couches. They work for all massage techniques. In selecting a couch, you may wish to consider the following:

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Why should I choose your new MasterLite and what are the advantages?

This couch is your best choice if you:

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Which headrest is best for my practice?

Our multi-adjustable headrest is quite flexible, and will meet the needs of any bodyworker or client.

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Which thickness of foam should I look for in a couch?

Some body workers prefer a 2-inch thick padding, because it provides more resistance, and thus they can administer a more intense massage. On the other hand, some body workers are more concerned with the client's comfort and thus choose a 3-inch thick padding. In either case, it is critical that you choose a couch with dense, small-cell foam, so the couch will retain its form after many years of use.
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What is the advantage of the double lock system?

Important! This System supplies a long lasting stability. Because wood is known to be slightly moving over the time, we always propose a couch with Double Lock System.
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What is the patented Auto Lock Frame and Leg System?

This system enables you to effortlessly set up your table in 5 to 10 seconds. There is no assembly required, and you can get to work right away.

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How much weight does a MASTER MASSAGE™ couch support?

All of our couches generally support at least 2,000 pounds of static weight and 500 pounds of working weight. Please see the individual couch descriptions for more details.

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What is a UL Listing?

"UL listing" means that the massage couch has been tested by Underwriters Laboratory, an independent product quality verification organization in the U.S. Only the best massage couches have this certificate of excellence. By selecting a UL-listed couch, you demonstrate to your clients your commitment to their safety. You may find that having a UL-listed couch is an advantage, should a question of liability arise.

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What should I do to keep my massage couch in good condition?

After you first receive your massage couch, it is a good idea to check all screws and knobs to verify that they are still tight. During transit, temperature changes and varying humidity levels may loosen them. This process will take only a couple of minutes.
To help maintain the couch's stability in the future, follow this simple maintenance schedule:

Every 1 to 6 months (depending on how frequently the couch is used), or if you notice any looseness in the couch, check and tighten:

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What accessories do I need?

Most of our MASTER MASSAGE™ couches are equipped with all of the accessories needed to start your bodywork. Yet we do offer some additional accessories, which are available on the "Accessories" page.

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What should I do if I have a problem with my massage couch or massage chair?

Please contact us either by phone or via email, and we will determine the best way to resolve the problem. Please see our "Contact" page.
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How soon can I get my massage couch?

We ship usually the same or the next day. You should expect it to take 2 to 5 business days, unless we contact you and let you know otherwise.
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How can I order my couch?

You can order any of our products over our secure Web site (http://www.bestmassagecouches.com/). We can also take your order via telephone. Please see our "Contact" page.

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Is my credit card information secure?

On our Web site, your credit card information is collected via a secure, encrypted connection, and thus it is never exposed to a third party. Please look at our privacy and security policy on this Web site for more information.

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